Security and service
Enterprise-grade inside. Human on the outside.
Isolated, encrypted and audited from day one. Onboarded by a person, not a signup form.
- 12/09, 4:20 pmAman · Submitted campaign “Festive launch” for approval· 103.24.x.x
- 12/09, 4:31 pmPriya · Approved campaign “Festive launch”· 49.36.x.x
- 12/09, 4:32 pmQuality Guard · Held 212 recipients under the weekly frequency cap· system
- 13/09, 9:02 amOwner · Revoked session on an unrecognised device· 157.49.x.x
Setup5 of 6
- Meta app connected
- Webhook receiving
- Number registered
- Templates imported (14)
- Team invited (6)
- First campaign reviewed
What it is
Security here means each client workspace is isolated at the database layer and tested with deliberate breach attempts, Meta tokens and integration credentials are encrypted at rest, every route checks the user's role and permissions, and every significant action is written to an audit trail with who, when and from where. Service means there is no signup form: a person connects the business's own Meta app and number, imports its templates, invites the team, reviews the first campaign with them, and then watches the number's quality from our side.
What it does
Every line below is in the product today. The ones marked only here were not found in WATI’s, AiSensy’s or Interakt’s public documentation on 20/09/2026.
Isolated workspaces
Every query scoped to your workspace at the database layer and tested with deliberate breach attempts.
Encrypted credentials
Meta tokens and API connections under AES-256-GCM, never logged, never in code.
Roles you compose
Owner, admin, agent, or your own roles from twenty-four granular permissions, checked on every route.
An audit trail you can read
Every significant action logged with who, when and from where. Sessions listed and revocable.
Your own Meta app
Each workspace connects its own Meta app and verified number. Your credentials, your callback URL, nothing shared between clients.
Onboarded by invitation
No self-serve signup. We connect your app and number, import your templates, add your industry pack, invite your team, and walk the first campaign through with you.
Watched from our side
We see every client number's quality and error rates on one screen and reach out before you call.
Invoiced from real usage
Invoices come from the usage ledger at Meta's rate, to the rupee. Nothing hidden in a conversation markup.
Questions about security and service
Where is my data stored?
On infrastructure we operate in India, with nightly encrypted backups. Some providers, such as the email service and an AI provider you choose, may process data outside India under contractual safeguards. The privacy policy has the details.
Do I need my own Meta developer app?
Yes, and that is a feature. Your workspace connects your own Meta app and verified phone number, so your credentials, your callback URL and your quality history belong to you and can never be affected by another client.
Is this an official Meta Business Solution Provider?
No. It is independent software built directly on Meta's WhatsApp Cloud API, which any business can access with its own Meta developer account. That is why there is no markup on Meta's charges and no middleman between your number and Meta.
What does support look like?
A named person, reachable on email and WhatsApp, who set up your workspace and can see your numbers' quality from our side. Enquiries are acknowledged within one working day.
Talk to us.
In a forty-minute call we go through what you send today, what it costs you, and what a flagged number would cost you. Then we set up a workspace on your own Meta app and build the first campaign with you.